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Privacy Policy

candorHUB is committed to protecting its Website visitors and users’ privacy. The following Privacy and Cookie Policy outlines the information candorHUB (hereafter “candorHUB”, “We” or “Us”) may process and how we may use that information to better serve users while using our Website (the ‘Website’), our Hardware services and our services (collectively the “Services”).

If you have questions about this Privacy and Cookie Policy, please contact us at (hub manager’s number) or mail us at (support email ID).

DEFINITIONS

“User” means a person who has signed up and is registered with CandorHUB for the use or potential use of the Service.

PURPOSES TO STORE YOUR PERSONAL DATA

A. OPTIMIZATION OF WEBSITE & APPLICATION

When you visit the Website, the Website administrator process technical data such as your IP-address, visited web pages, the internet browser you use your previous/next visited websites and the duration of a visit/session to enable us to deliver the functionalities of the Website. In addition, in certain instances the browser may prompt you for your geo-location to allow us to provide you with an enhanced experience. With this technical data, the Website administrator can manage the Website, for instance by resolving technical difficulties or improving the accessibility of certain parts of the Website. This way, we ensure that you can (continue to) find the information on the Website in a quick and simple manner.

When you use the Application, we also process technical data such as your IP-address, Device ID or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Application, resolve technical difficulties, and provide you with the correct and most up to date version of the Application and to improve the function of the Application.

B. OPTIMIZATION OF CUSTOMER SERVICE

When you register as a User, we will collect your name, email address, country, language, password, mobile phone number, IP-address, Device ID.We will use your contact details to send you a welcoming email to verify your username and password, to communicate with you in response to your inquiries, and to send you service-related announcements, for instance, if our Services is temporarily suspended for maintenance. We will use your registration information to create and manage your User account. We may deactivate your account if we suspect that you use our Application to commit fraudulent or illegal acts or if you violate our terms of use

C.DISCLOSURE OF YOUR DETAILS

We may employ third party companies and individuals to facilitate or provide the Services on our behalf, to process payment, provide customer support, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Services is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use it for any other purpose.CandorHUB will disclose your personal data to the extent that this is legally required, or necessary for the establishment, exercise or defense of legal claims and legal process; or in the event of an emergency pertaining to your health and/or safety.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at info@candorhub.com as soon as possible. We will promptly correct any information we find to be incorrect.

D. HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

E. LINKS TO OTHER WEBSITES

The Website may contain links to other websites of interest. However, once you have used these links to leave the Website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

F. CHANGES IN THIS PRIVACY POLICY

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email and by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

G. CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information on the website, http://candorHUB.in

PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) discloses the privacy practices for CandorHUBas a unit of Candor Management Services Private Limited (“Licensee” or We” or “Us”) with regard to Your (“You” or “Your”) use of the online platform www.candorHUB.in(“candorHUB”) for offering online Programs. The Licensee is committed to maintaining privacy.


1.INFORMATION COLLECTION AND USE OF INFORMATION

  • Licensee is the sole owner of the information collected through candorHUB platform. We will not sell, share, transfer or rent any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person including sensitive details like name, postal address and email id. (“Personal Information”) to others in ways different from what are disclosed in this statement and the Terms of Use. Licensee identifies each visitor to our website; our web server automatically recognizes non-personally identifiable information only, e.g., the IP address, domain type, browser version, and service provider.
  • Licensee collects information from You on the sign-up page of the candorHUB platform. In the sign-up page, You are required to disclose details such as address, telephone number and/or email for the orders (bookings) placed or regarding other operational information. We clearly indicate the purpose of the collection of information or inquiry before the information is requested.
  • We store information volunteered by You that You may elect to provide to us when You register or update Your account, enter a contest, participate in a survey, shop online, or make a purchase. We use the information we collect about You to improve the content of our website, to improve order processing and order confirmations, to respond to Your inquiries and feedback, and to provide You with a better personalized shopping experience.
  • We may also use the information to notify You about important functionality changes to the website, new services and special offers which we think You’ll find valuable. By using our website, You consent to the collection and use of this information by the Licensee. Licensee reserves the right to share the information collected hereunder with its own affiliates. In the event of sale or transfer of all or a portion of our business assets, consumer information may be one of the business assets that are transferred as part of the transaction.

2. PROTECTION OF INFORMATION

2.1 CONFIDENTIALITY AND SECURITY

Licensee takes all precautions to protect the Personal Information both online and offline, in orderto avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct print catalogues, mailings and other marketing initiatives to appropriatepurchasers and website visitors. Names and mailing addresses may be shared betweenparticipating parties in the cooperative database services, but no credit card or other payment information or email addresses are shared. Furthermore, we do not send Your credit card or other payment information through emails to any third parties

2.2 NOTIFICATION OF CHANGES

We may update this privacy policy at any time, and it will be posted on this platform candorHUB, as and when it is so updated, so that You are always aware of what information we collect, how we use it, and the circumstances under which we may disclose it. Licensee reserves the right to disclose Personal Information as obligated by law, in response to duly authorized legal process, governmental requests and as may be necessary to protect the rights and interests of the Licensee. Unless stated otherwise, our current privacy policy applies to all information that candorHUB has about You and Your account.

2.3 YOUR EMAIL ADDRESS

We may store the email addresses of those who communicate with us via email and add You to our mailing list when You sign up to receive special promotions and updates. By Your electing to receive emails from us, we would be able to send You exclusive information and special offers, which You may otherwise not learn about from our candorHUB platform. You may follow the removal instructions located at the bottom of such emails to stop receiving them. Requesting such removal however, will not prevent You from receiving email communications relating to any online order You place with us. If You would prefer not to receive emails from us regarding special sales and exclusive offers, please send an email to feedback@candorHUB.com with “UnsubscribePromotions” in the subject line. If You use more than one email address to shop with us, send us your messages from all such email account You use.

2.4 LINKS 

candorHUB platform may contain links to other sites. The linked sites are not under the control of the Licensee. Please be aware that the Licensee is not responsible for the privacy practices of suchother sites. Licensee advises You to read the privacy policies of each and every web site thatcollects personally identifiable information. If You decide to access any of the third-party sites linked to candorHUB platform, You do so entirely at Your own risk. Any links to any partner of the candorHUB platform should be the responsibility of the linking party, and the Licensee shall not beresponsible for notifying of any change in the name or location of any information on the candorHUB platform.

3.CHILDREN AND MINOR’S PRIVACY

Licensee strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable  information online without parental permission. Although the candorHUB platform is not intended for use by minors, candorHUB respects the privacy of minors who may inadvertently use the internet or the mobile application.

4. USE OF THIRD PARTIES

4.1 CONSULTING

We use third parties to help us provide services to You including the fulfilment of orders, 

         processing of payments, monitoring site activity, conducting surveys, maintaining our 

database,administering emails, and administering contents, and to provide aggregate, 

comparative information on the performance of our website to us and a select group.

4.2 SHARING OF INFORMATION

4.2.1 Information will be shared with these third parties only to the extent necessary to provide the above stated services. The Licensee may use certain companies that enable You to establish a membership to participate in digital wallets, payment services, shipping services or rewards programs. If You elect to do so, we would only disclose to such companies the information necessary to make their programs work and support Your membership with them.We are not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest You review the individual privacy policies of each company with whom You establish such membership.

4.2.2We enter into contracts with third parties to serve ads on our behalf across the Internet and sometimes on this website. They may collect information about Your visits to our website, and Your interaction with our products and services. They may also use information about Your visits to this website and to other websites so as to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share Your personally identifiable information as part of this process. If such third parties sell or share the personally identifiable information as part of the process, the Licensee shall not beresponsible.

5. USE OF COOKIES

Cookies are small pieces of information saved by Your browser onto Your computer/mobile. Cookies are used to record various aspects of Your visit and assist candorHUB to provide You with uninterrupted service. We save and use cookies placed on Your computer's hard drive through Your web browser to enable our systems to recognize Your browser during Your visit to our site and when You return to our site. For instance, when You are ready to purchase an item, a cookie allows our site to “remember” You have added the item to Your shopping cart. Moreover, this can also show You merchandise based on Your preferences and provide You with a more personalized shopping experience.

6. CONDITIONS OF USE

Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. Licensee will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. Notwithstanding anything to the contrary in the privacy policy, Licensee’s liability under this privacy policy shall in no event exceed the price of the services purchased and in the event no purchase is made, exceed INR 100/- (Indian Rupees One 

Hundred only).

7. LEGAL REQUESTS

Licensee takes Your right to privacy very seriously and has taken measures to safeguard, protect and respect Your Personal Information. Licensee will only disclose Your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement, governmental official, legal authority or similar requirements.

8. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and applicable rules made there under, the Grievance Officer for the purpose of Your personal sensitive information as governed by the candorHUB’s privacy policy is Mr. Srikrishna Subramaniam and can be reached at 080 48540182/ 183.


9. APPLICABLE LAW

By visiting this website, You agree that the laws of India without regard to its conflict of laws 

principles govern this privacy policy, and any dispute of any sort that might arise between You and the Licensee or its affiliates.

10. UPDATING PERSONAL INFORMATION

You may update or modify Your contact information and user preferences by logging into “My Account”.

11. SECURITY STATEMENT

Our website only accepts orders from web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information You input. This is to prevent inadvertent placing of orders through an unsecured connection. It is important for You to be protected against unauthorized access to Your password and to Your computer. Be sure to sign 

off when finished using a shared computer.

12. CONSENT TO THIS POLICY

The Terms of Use Agreement is incorporated herein by reference in its entirety.

13. ADDRESS FOR PRIVACY QUESTIONS

Should You have questions about this policy or Licensee information collection, use and disclosure practices, feel free to contact us at the address support@candorHUB.in or +91-9945206396 (hub manager number). We will use reasonable efforts to respond promptly to requests, questions or concerns You may have regarding our use of Personal Information about You. Except where required by law, the Licensee cannot ensure a response to questions or comments regarding topics unrelated to this policy or Licensee’s privacy practices.


14. CHANGING OUR PRIVACY POLICY

Please note that we review and may make changes to this Privacy Policy from time to time. When changes are made, the Privacy Policy link will include a notation “Revised (date)” or similar disclosure, indicating that you should review the new terms. Any changes to this Privacy Policy will be effective immediately upon posting on this page, with an updated effective date. By accessing the Site after any changes have been made, you signify your agreement to the modified Privacy Policy and all of the changes. In case you miss the notation described above, be sure, to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


15. MINORS

Our Site is not intended for use by minors, and CandorHUB does not knowingly collect personal data from minors, without the approval of a parent or other authorized person. If we become aware that a minor has registered without such approval, we will expunge any related Personally Identifiable Information of such minor from our records.